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Refund Policy

At Happy Strong Family, we prioritize your satisfaction and strive to provide products and services of the highest quality. However, we understand that circumstances may arise where a refund is necessary. Please review our refund policy below:

 

Digital Products and Services:
We offer a 30-day money-back guarantee on all digital products and services, including e-books, online courses, and memberships. If you are not satisfied with your purchase for any reason, you may request a refund within 30 days of the original purchase date.

 

Physical Products:
For physical products such as books, merchandise, and other tangible items, we offer refunds within 14 days of delivery. The item must be returned in its original condition, and the customer is responsible for any return shipping costs unless the product is defective or damaged upon arrival.

 

Event Tickets:
Refunds for event tickets are available up to 7 days before the event date. After this period, tickets are non-refundable, but they may be transferable to another individual upon request.

 

Coaching and Consulting Services:
Refunds for coaching and consulting services are handled on a case-by-case basis. If you are unsatisfied with the service provided, please contact us to discuss your concerns and potential options for a refund.

Subscription Services:
Subscriptions to Happy Strong Family services may be cancelled at any time, but refunds will not be issued for unused portions of the subscription period. The cancellation will take effect at the end of the current billing cycle.

How to Request a Refund:
To request a refund, please contact our customer support team at Happy.Strong.Family@gmail.com with your order details and reason for the refund request. We will process your refund as quickly as possible, typically within 5-7 business days.

Exceptions:
Please note that certain products or services may have specific refund policies outlined at the time of purchase. Additionally, refunds may not be available for products or services that have been used, downloaded, or accessed beyond a reasonable trial period.

Contact Us:
If you have any questions or concerns about our refund policy, please don't hesitate to contact us at Happy.Strong.Family@gmail.com. Our customer support team is here to assist you and ensure your satisfaction.

Policy Last Updated: May 1, 2024

This refund policy is subject to change without prior notice. Please review this page periodically for any updates or amendments.

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